Aframena Stays Application Terms

1. About Aframena Stays

Aframena Stays is a selective property-marketing and enquiry service within Aframena Properties.

Aframena Stays presents selected short-stay properties and facilitates relevant enquiries.

Unless expressly agreed otherwise in writing, Aframena Stays does not:

• Manage the property
• Operate the property
• Control availability
• Set prices
• Enter into guest booking contracts
• Collect guest booking payments
• Set cancellation terms
• Process refunds
• Provide on-site guest services

2. Who may apply

An application may be submitted by:

• The legal owner
• A professional property operator
• A property manager
• An authorised agent
• A developer
• A person with documented authority to represent the property

The applicant must have authority to:

• Provide the information submitted
• Supply the property material
• Communicate with Aframena
• Discuss a potential partnership

3. Accuracy of information

The applicant confirms that information supplied is accurate to the best of their knowledge.

The applicant must not knowingly provide:

• False ownership information
• Misleading property descriptions
• Inaccurate licence details
• Misleading pricing
• Unauthorised photographs
• Materially inaccurate availability
• False operational information

The applicant must notify Aframena if important information changes during the review process.

4. No automatic acceptance

Submitting an application does not guarantee:

• Acceptance
• Publication
• A partnership offer
• A particular partnership tier
• Promotional placement
• Bookings
• Enquiries
• Revenue
• Property sales
• Investment interest

Aframena may:

• Accept an application
• Decline an application
• Request further information
• Request updated photographs
• Request proof of authority
• Request licence information
• Recommend a different partnership option
• Place an application on hold

Aframena is not required to accept every property that meets basic submission requirements.

5. Review criteria

Aframena may consider factors including:

• Location
• Setting
• Design
• Condition
• Presentation
• Photography
• Guest suitability
• Pricing
• Market relevance
• Operator standards
• Licensing
• Applicant authority
• Responsiveness
• Contribution to the wider collection
• Commercial fit

The review is discretionary and may evolve as the collection develops.

6. Application documents

Aframena may request:

• Ownership or authority information
• Operator information
• Licence or registration documents
• Property photographs
• Videos
• Floor plans
• Brochures
• Pricing
• Availability
• External listing links
• Company information
• Supporting marketing material

Applicants should not provide unnecessary:

• Passport copies
• National identity documents
• Bank statements
• Complete payment-card information
• Sensitive personal information

unless specifically requested through an authorised process.

7. Authority declaration

By submitting an application, the applicant confirms that:

• They are authorised to submit it
• They have the right to provide the material
• The submission does not knowingly infringe third-party rights
• They may communicate with Aframena about the property
• They have not knowingly concealed information material to the application

8. Use of application material

The applicant grants Aframena a limited, non-exclusive right to:

• Receive the application
• Store the material for review
• Assess the property
• Share it internally with authorised personnel
• Discuss it with relevant advisers or contractors involved in the review
• Contact the applicant
• Prepare a proposed listing or partnership presentation

Submission alone does not permit Aframena to publish the property publicly.

Public use or wider promotional use will only occur after:

• Acceptance
• Written confirmation
• Agreement on the applicable scope

Sensitive verification documents are not included in the public marketing licence.

9. Intellectual-property rights

The applicant retains ownership of original material submitted.

The applicant confirms they own or have permission to use:

• Photographs
• Videos
• Descriptions
• Floor plans
• Brochures
• Logos
• Other marketing material

The applicant must notify Aframena if permission is withdrawn or restricted.

Aframena may remove material where ownership or permission is disputed.

10. Confidential material

Aframena will use reasonable care when handling non-public application information.

However, applicants should clearly identify information they consider confidential.

Aframena may disclose information:

• To employees
• To authorised consultants
• To legal or professional advisers
• To technical providers
• Where legally required
• Where necessary to verify the application

Applicants should not submit commercially sensitive information unless relevant to the application.

11. Applicant responsibilities

The applicant remains responsible for:

• Property accuracy
• Current pricing
• Availability
• Licensing
• Registration
• Compliance with local law
• Property safety
• Booking terms
• Payment arrangements
• Cancellation terms
• Refunds
• Guest communication
• Guest support
• Property preparation
• Insurance
• Taxes
• Operational performance

Aframena's review does not replace the applicant's legal or operational responsibilities.

12. Partnership proposals

Where an application is considered suitable, Aframena may issue:

• A partnership recommendation
• A commercial proposal
• A request for additional information
• A draft listing
• A separate partnership agreement

Displayed website prices are indicative starting rates.

Final terms may depend on:

• Property type
• Number of properties
• Market
• Required services
• Content requirements
• Portfolio size
• Integration requirements
• Agreed scope

No partnership exists until confirmed in writing.

13. Fees

Application submission does not itself require payment unless expressly stated.

Where a property is accepted, fees may apply under a separate proposal or agreement.

Payment of a fee does not guarantee:

• Acceptance before written confirmation
• Traffic
• Enquiries
• Bookings
• Revenue
• Sales
• Investment outcomes
• Media coverage

Refund, cancellation and renewal terms will be governed by the applicable partnership agreement.

14. Promotional placement

Any promotional placement may be subject to:

• Editorial discretion
• Campaign availability
• Property relevance
• Seasonality
• Technical suitability
• Agreed scope
• Availability of suitable content

Words such as:

• Featured
• Priority
• Eligible
• Considered
• Selected

do not create an unlimited guarantee of continuous placement.

15. Property enquiries

Where a property is accepted, Aframena may send relevant enquiries to the applicant or authorised operator.

The partner remains responsible for:

• Responding promptly
• Confirming availability
• Confirming current pricing
• Supplying booking terms
• Handling guest communication
• Handling payments
• Handling cancellations
• Providing guest services

Aframena may review response quality and may suspend or remove a property where enquiries are repeatedly ignored or mishandled.

Any removal right must be exercised consistently with the applicable partnership agreement.

16. Sale and investment enquiries

Where authorised by the owner, Aframena may discuss whether the property is available for:

• Sale
• Investment
• Brokerage
• Referral
• Ownership enquiries

A stay application does not automatically appoint Aframena as selling agent or broker.

Any sales or brokerage arrangement must be separately agreed in writing.

17. Declining or closing an application

Aframena may decline or close an application where:

• The property does not fit the collection
• Information is incomplete
• Authority cannot be confirmed
• Material information appears inaccurate
• Licence or compliance concerns arise
• Images or presentation are insufficient
• The applicant does not respond
• The property is no longer available
• There is a conflict with Aframena's standards or commercial strategy

Aframena is not required to provide detailed scoring or internal review notes.

18. Data protection

Personal information supplied through an application is handled in accordance with the Aframena Privacy Policy.

The applicant should only provide information reasonably necessary for the application.

Where the applicant supplies another person's information, the applicant confirms that they are authorised to do so.

19. No agency or partnership relationship

Submission of an application does not create:

• A legal partnership
• A joint venture
• An employment relationship
• An agency relationship
• An exclusive representation arrangement
• A property-management relationship

A commercial relationship is created only through an applicable written agreement.

20. Liability

Nothing in these Application Terms excludes liability that cannot lawfully be excluded.

To the extent permitted by law:

• Aframena is not responsible for costs incurred by the applicant in preparing an unsuccessful application.
• Aframena is not responsible for the applicant's expectation of acceptance.
• Aframena is not responsible for bookings or revenue not generated.
• Aframena is not responsible for inaccurate information supplied by the applicant.
• Separate partnership agreements may contain different liability provisions.

21. Changes to these terms

Aframena may update these Application Terms.

The version applicable to an application will generally be the version available when the application is submitted, unless a change is required by law or agreed with the applicant.

A separate signed partnership agreement will prevail for the accepted partnership.

22. Governing law and jurisdiction

These Application Terms are governed by the laws of the United Arab Emirates.

Subject to mandatory rights that may apply, the courts of Dubai, United Arab Emirates shall have jurisdiction over disputes arising from the application process.

Where an applicant enters into a separate partnership agreement, the governing-law and dispute-resolution terms of that agreement will apply to the partnership relationship.

23. Contact us

Questions concerning an application may be sent to: